NHC The Importance of a Human Resource Manager

In a poor community one of the most important things to have is a health facility. Health is wealth as the saying goes, a simple statement but true. A successful career and all the material wealth that comes with it is incomparable to health. But poverty provides barriers for those who are not insured and could not afford to pay the fees of a medical doctor or avail of the health services of a private clinic.Advertising We will write a custom case study sample on NHC: The Importance of a Human Resource Manager specifically for you for only $16.05 $11/page Learn More Thus, in poor places like North Suburbia it is imperative to maintain the Neighborhood health clinic (NHC). However, the NCH is plague with monetary and employee-related problems. There are many solutions that NHC leaders can consider but it can be argued that hiring a competent human resource manager is the most effective solution that can create an immediate positive effect. The Trouble at NHC There was a time when North Suburbia was an attractive place to live. Due to an economic boom in the 1980s, Caucasians, African-Americans, and Hispanics began to replace the American-Indians that used to dominate the region. After a while, and because of significant shifts in the economic climate of the place, African-Americans became the majority. However, this trend did not last for long because high cost of living and expensive housing drove many away and the vacuum left was soon filled in by Hispanics. The only common denominator is that most of the residents are poor regardless of their ethnic background. Poverty easily creates a chain reaction of negative effects. The workload increases but the patients that come to NHC cannot afford to pay the bills. The NHC cannot run on good will and compassion alone. It must have a steady cash flow in order to buy medicines, purchase necessary equipment and pay for the wages of the health workers. Thus, the members of the board and top leaders of NHC must also divide their time to not only manage the facility but also to raise funds for the health center. But aside from the lack of funds other pressing concerns threatens to shut down the NHC. There is a culture and communication issue. There is a need to have equal representation in terms of ethnic composition of the work force.Advertising Looking for case study on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More If NHC fails to attract African-American workers then the members of the black community would not be encouraged to use the services of the said facility, thinking that the place is run by Hispanics. If the situation is reversed the same thing will happen to the sentiments of the Spanish-speaking members of North Suburbia, they too will feel uncomfortable in availing the services of the NHC. The most sought after members of the community that should work in the health center are African-America ns; however, they are some of the most unreliable groups of workers that can be found at NHC. These are undependable workers because they are the byproduct of an environment struggling with a high crime rate, gangs, and drug use. According to one health officer: â€Å"some potential employees also had criminal records, were recovering from problems with substance abuse or had complicated family issues that could potentially interfere with their work schedules† (Denend, 2005, p.65). The situation calls for an expert in human resource management. It is of great importance to upgrade the workforce and the leadership core of NHC, nevertheless, â€Å"despite the tremendous need for training, NHC had been limited in the amount of time and money it devoted to staff development† (Denend, 2005, p.65). There must be continuous training to update the skills of the health workers. At the same time it is also crucial to bring them to a level of maturity and confidence in order to m inimize the risk of errors. Most Effective Solution At first glance the root cause of the problem is poverty and the lack of funds. But in truth these are social issues that NHC must not focus on. Surely it is important to increase the earning capacity of the members of the community but the main task of NHC is not to stimulate the economic recovery of the said region. At first glance it seems that members of the board must work harder when it comes to fund-raising endeavors. But weighing all the problems there is one action that can address a major portion of the issues. The leaders must put their heads together to attract and hire a competent human resources manager.Advertising We will write a custom case study sample on NHC: The Importance of a Human Resource Manager specifically for you for only $16.05 $11/page Learn More The core problem was echoed by one employee who said, â€Å"There’s no HR here, so everything goes to management† ( Denend, 2005, p.66). Imagine the confusion and the burden carried by the officials of NHC when they try to put out fires without solving the root cause of the troubles that they face. They have to realize quickly that even if they raise funds, the money will be wasted on hiring the wrong people and the added cost of errors in the workplace, not to mention work-related violence, can close down the NHC. Members of the board must remember that there is a close connection between employee performance and customer satisfaction (Buttle, 2004). This is the domain of an HR manager. They are able to deal with an assortment of employment problems. The first order of business is to develop the correct strategies in order to hire the right personnel. It is therefore imperative to hire a competent HR manager because the HR department acts like a filter that will sift through the application data, in order to choose the right candidate for the task at hand. It is important to realize that recruit ment processes and strategies must be enhanced to adapt to the challenges faced by the community (Buttle, 2004, p.9). The HR manager must learn to use information to be able to predict to a certain degree that an applicant possess the right characteristics suited for the job. A competent HR manager possesses the right qualification to provide the necessary training for the employees. A competent HR manager also understands the ethical issues that are in existence. Therefore, the hiring process as well as the methodologies used for training the employees must be carefully studied so that there would be no complaints from the community. Nevertheless, it is not enough to hire the right people and train them; an effective motivation program must also exist.Advertising Looking for case study on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More HR managers know the value of motivation and the need for employees to work at the highest levels. They are aware that motivation enables health workers to strive for a higher standard of service excellence (Moynihan Pandey, 2007, p.803). HR managers are trained to develop and maintain a system of monitoring in order to determine the performance of the members of the staff. They know how to detect a significant drop in performance levels and when that occurs a competent HR manager is also capable of raising-up the standards once again. HR managers must work closely with the management team at NHC to pinpoint proven methods of motivation so that it will meet changes in the community and at the same time inspire the workforce (Boella Goss-Turner, 2005, p.42). The members of the board and other managers are focused on the medical aspect of the health center and can easily neglect the needs of the workers. The need to motivate employees is imperative in every form of business but in t he case of NHC it is a matter of life and death. It is not just about profit but the survival of the community. Without a reliable workforce, the health center will be forced to shut down. Motivation is the key but it is not a byproduct of wishful thinking, it is the result of careful planning. It requires specific knowledge and experience on how to manage the human resources aspect of the NHC. Conclusion It is easy to understand why the members of the board focused on raising funds. Without a sustainable source of income the NHC can close down in a year or two. However, a focus on the monetary aspect of the problem will never solve most of the issues because at the core of the problem is the lack of management expertise, especially in the area of human resource management. Even if the said facility has access to money, the current crop of employees are unable to maximize it to help those in need. Tardiness, errors in the workplace and unsatisfactory service easily defeat the purpos e of the NHC. The goal is to help people and therefore aside from the need to purchase medicines and equipment it is imperative to have well-trained and well-motivated health workers doing their job. The most important step is to hire a competent HR manager in order to increase the efficiency of the NHC and reduce its overhead costs so that the funds can be stretched even further to provide service for those who are desperately in need of medical care. References Boella, M. Goss-Turner, S. (2005). Human Resource Management. Oxford: Butterworth-Heinemann. Buttle, F. (2004). Customer Relationship Management. Oxford: Butterworth-Heinemann. Denend, L. (2005). Neighborhood Health Clinic: Serving the Underserved in a Complex Environment. CA: Stanford Graduate School of Business. Moynihan, D. S. Pandey. (2007). Finding Workable Levers Over Work Motivation: Comparing Satisfaction, Job Involvement, and Organizational Commitment. Administration and Society, 39(7), 803-832. This case study on NHC: The Importance of a Human Resource Manager was written and submitted by user Rene K. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Discuss how understanding the relationship between Brenda and Tony Last Essays

Discuss how understanding the relationship between Brenda and Tony Last Essays Discuss how understanding the relationship between Brenda and Tony Last Essay Discuss how understanding the relationship between Brenda and Tony Last Essay Essay Topic: The Namesake It is clear from the start that Tony and Brendas relationship is doomed. Brenda, a former socialite, is completely and utterly bored with her monotonous relationship, and completely and utterly bored with her equally monotonous husband, and this is best conveyed in Waughs depiction of the couples breakfast routine. Waugh seems to have the ambition of emphasizing his skepticism for relationships, and does so by writing the sad tale of Tony and Brenda Last. Waugh creates a sense of monotony easily and skillfully. For example, Only four of the six churches were visible that morning. This is a perfect example of how boring Tonys character really is. One of his daily highlights is to see church spires out of Brendas window. Everyday. The author really wants to convey to the audience that here is a man who is very much stuck in his ways. He shows no desire for change and adventure, which is exactly what Brenda desires. When Tony responds to an invitation to a party with Not on her life! Brenda replies with, No, I guessed not. She is resigned to putting up with her dull life, and seems, at first at the very least, quite self-sacrificial and to be a considerate wife. However, it is also evident that she shows little affection for Tony. When he enters the bedroom in which they are taking their breakfast, she simply greets him with kiss, which is quite possibly the most dispassionate way of asking for a kiss ever. Brenda kisses by turning her lips away and rubbing against his cheek like a cat. It was a way she had. The author truly conveys a distinct lack of passion or genuine affection, Brenda acted out if habit, not out of self will. He also didnt receive a real kiss, showing their relationship was missing any fire, leading the reader to doubt Brendas true feelings for Tony. Waugh stresses the differences between Tony and Brenda with subtlety, she had insisted on a modern bed. Their relationship is presented in a very unsympathetic manner, and also as the stereo-type of an upper class relationship during the era, thus foreshadowing the end of the relationship. Forster has also shown the effects that being a member of the upper -class on his characters. Cecil endeavors to remove Lucy of the Honeychurch taint . Forster constantly forewarns the demise of Lucy and Cecils relationship, as does Waugh. Lucy has refused Cecils offer or marriage three times before he finally accepts, showing her severe reluctance. The engagement is a sham, a front for Lucys relationship with George, much like Brendas marriage covering her affair with John Beaver. Waugh seems to also hint at the destruction of the couples marriage simply by giving the couple different bedrooms, Morgan le Fay and Guinevere. This shows a strong sense of irony, as Guinevere herself was said to be adulterous, suggesting Brendas impending infidelity. Her treachery is indicated when being referred to as like a mermaid, a Nereid emerging from fathomless depths of clear water. Waugh also uses techniques such as describing Brenda and Tony as two separate people, rather than a couple. Furthermore, this seems to be a new concept in the Hetton manor, breaking family traditions, as Tonys parents were known to be inseperable in Guinevere. This emphasizes the differences between the couple, showing that the marriage was already loveless from the offset. Tonys ignorance of his wifes mounting boredom is how Waugh prevents him as the male naà ¯Ã‚ ¿Ã‚ ½f in the novel. Which highlights Waughs reference to Morgan Le Fay with the inability to see what is right before his own eyes. Waugh is particularly good at foreshadowing future events in his novel with possibly suggestive speech. Brenda says to Mr. Beaver at the end of his visit to Hetton next time you come with warns the reader of a future encounter between the pair. This is seems to hint at Brendas imminent adultery and her unfaithful nature. Waugh also uses his description of John Beaver as a means of foreshadowing the relationships demise. He presents Beaver in a highly derogatory light, as a man who is dull and spends his time scrounging off others. He got up late and sat near the telephone most of the day, hoping to be rung up shows that he would rather waste time than pay his own way. Simply the name is an ironic choice, as it doesnt suit his character. Beavers, by nature, are industrious and hard-working animals, and John Beaver is as far removed from his namesake as could be. Waugh shows that he has absolutely no prospects of employment. By portraying him in this way, Waugh depicts to the reader how desperate and lonely Brenda really is, as she will take up any company available. This is further expressed by how quickly she warms to Beaver. At the first hint of Beavers arrival, Brenda suggests that he can go into Galahad, no one who sleeps there ever comes again. However, she soon changes her mind, Next time you co me again you must have a better room I daresay you wont ever come again, people so seldom do. She is charmed, somehow, after spending only a day with him, and is eager to spend more time in his company. This further serves to highlight Tonys naivety and his misguided trust in his wife, which he does throughout the novel. Waugh also hints at Tonys naivety continuously throughout the novel. Tony states that Brenda was heroic with Beaver, to which she replies that she was coping with it, and she enjoyed his company, hinting at their growing intimacy. Waugh begins to refer to Brenda and Beaver as they showing that they are now a couple. The fact that Tony notices none of this further alludes to his naivety. When Brenda sends a telegram to Tony, she finishes with love to you both, which is ironic considering that she is seeing another man behind Tonys back, therefore leading Tony into a false sense of security about his marriage. As the novel progresses, Evelyn Waugh unveils more and more of Brendas true character. The unsavory nature of Beavers character is enhanced throughout the book by dark imagery. His room is gloomy and cluttered and he emerged from the shadows below. It is clear that this is not a character the audience should support. Forster uses similar techniques in his novel to describe Cecil. Forster, unlike Waugh uses physical descriptions his characters rather than use of dialogue. Cecil was medieval, like a gothic statue. Cecil snored on in his darkened room. These are stark contrasts to Forsters description of George, Lucys other love interest. The view was golden, enveloped by light and beauty. George is presented as bright and colorful, and seems to make Lucy come alive, and Forster portrays George accordingly. Waugh also alludes to Brendas infidelity many times throughout the novel. When asked about her doings in London by her husband, Brenda replies that she has been behaving rather badly to tell the truth, and also outright telling Tony that she has been carrying on madly with young men. This shows Tonys lack of understanding, as he sees Brendas confession as a sarcastic comment. It also conveys both Tonys loyalty and his naivety, as he perceives her character as one who would not have such affairs. His trust makes him see his wifes affair as a poor taste joke. Brenda lets out that she doesnt really deserve Tonys kindness, admitting that she has been carrying on anyhow for the week. Waugh makes Brenda make a mockery out of Tony, toying with his emotion. This shows the reader how easily manipulated Tony is, whilst at the same time showing Brendas true nature. She is clever at using her husbands feelings in her favor, making him feel bad when she is in the wrong. This is emphasized when Tony arrives to visit Brenda in London. She makes him feel guilty for arriving unannounced, and claims she is too busy to see him. Im going out darling, you shouldve rung ahead. Tony is so blinded by naivety that he cannot see how strange this behavior is. However, despite not being able to see that his wife is cheating on him, Tony is intuitive to the fact that he is being pushed out of his wifes life. They call me old boy. I know they laugh at me. Waugh creates characters that do not evolve as the novel progresses, allowing you to sympathize with and admire Tony. He is named Tony Last as he is the last in a dying breed of true English gentlemen, and Waugh wants to convey his disgust in the new middle classs abandonment of traditional morals, using satire to portray his sadness at the emergence of a new flapper girl culture. Forster, conversely, uses rounded characters who mature and adapt as A room with a View unfolds. Whereas Waugh wants to show how he doesnt want culture and society, and even people to change, Forster has a more accepting view of this. A room with a view is also lacking in Waughs cynical satire, taking a more romantic view on relationships. Lucy, the central character, eventually ends up with George, her true love, proving that love can overcome many obstacles. However, in a Handful of dust the protagonist is left in the Amazon jungle. It is apparent from the offset that Brenda and Tonys relationship is doomed in the novel A handful of Dust. Waugh makes their differences clear throughout the novel, also making clear his distaste at the relationships within the English Upper-class. Brendas further progression into a relationship with Jock Grant-Menzies, whilst Lucy remains with George, further emphasizes Waugh and Forsters different views, with Waughs satirical sadness contrasting with Forsters acceptance and romanticism. Despite Lucy and Cecils relationship being doomed, she did not act as unscrupulously with George as Brenda with Beaver, and this is the key point of comparison between the two novels. A Room with a View is a tale of love, hope and morality. A handful of Dust is an account of the authors sadness as the demise of conventions in adapting upper-class society.